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Frequently Asked Questions

Quick answers to the things people ask most.

Products

Are the bulbs included?

Yes — every fixture ships with its LED light source, and integrated-LED models never need a bulb change.

Are these lights dimmable?

Many are. Each product page lists whether it's dimmable and the recommended dimming method under Specifications.

What does color temperature mean?

It's the warmth of the light in Kelvin. Warm (~2700K) is cozy and golden, Neutral (~3500K) is balanced, and Cool (~4000K) is crisp and bright.

Orders, shipping & returns

How do I track my order?

You'll get a tracking link by email the moment your order ships. Most orders leave the warehouse within 1–2 business days.

What's your return policy?

Return any unused item within 30 days for a full refund. We cover return shipping on all domestic orders.

Do you ship internationally?

Not yet — we currently ship across the United States, with international shipping on the roadmap.

Warranty & support

Do you offer a warranty?

Yes. Every LED light source is covered by a 5-year warranty against defects.

Something arrived damaged — what now?

Email [email protected] a photo within 48 hours and we'll ship a replacement or refund right away.